Originally Posted by
blitzen
I tried to book points and cash > threw an error so I tried again > same error
so I booked a hotline > next day I noticed they processed both attempts so I cancelled (and didn’t complain)
but that was a year or two ago and to my disadvantage
sighed up for ever special deal that appeared in my account but rarely used one
bought points left and right but that was all in official offers I got in emails
Did you sign up for (or try to sign up for) any offers you weren’t targeted for? I remember a few years ago, they were aggressively shutting accounts down for this but I know they fixed their systems to prevent anyone from doing this so I doubt this is the problem. It was just a thought. i found an old thread about it and it doesn’t seem to apply but just in case.
https://www.flyertalk.com/forum/inte...ion-codes.html