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Thread: Award Change and Miles Redeposit Fees, Issues, from 1 Jul 2020 (consolidated)
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Old Apr 15, 2020, 1:58 pm
  #51  
Stickboy46
 
Join Date: Apr 2011
Posts: 188
Originally Posted by PHLondoner
lol, so if I have to call to get them reinstated...why does it say "there's no need to call right now" especially since I'm looking to re-book asap... I can't believe their back end can't support a web cancel and reinstatement without a time-wasting phone convo.
They are trying to lighten the load on their reps. If you aren't going to rebook for 6 months, they don't want you to call now. If you are going to rebook now, then call. Though i agree, I don't see why it's not automated.
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