FlyerTalk Forums - View Single Post - Award Change and Miles Redeposit Fees, Issues, from 1 Jul 2020 (consolidated)
Old Apr 15, 2020, 1:22 pm
  #50  
PHLondoner
 
Join Date: Feb 2014
Location: PHL, LHR
Posts: 219
Originally Posted by Stickboy46

Yes that's correct. You cancel, the cancel is notated but you have to call in to have them redeposit your miles. It took all of 5 minutes including hold time for me. They said they would be back within 7 days, but I got my miles back in 20 minutes. Still waiting on the taxes refund as that goes through the normal "refund" process.
​​​​​​​lol, so if I have to call to get them reinstated...why does it say "there's no need to call right now" especially since I'm looking to re-book asap... I can't believe their back end can't support a web cancel and reinstatement without a time-wasting phone convo.
PHLondoner is offline