7 days after requesting a travel voucher from KLM via the online form, I finally get a confirmation email.
But the travel voucher will take a while longer...
"Recently, you’ve requested a refund in the form of a travel voucher.
We want to confirm that we received your request.
Because of the high volumes of requests, it can take multiple weeks for us to process your request."
Multiple weeks?! Are they hand processing every voucher request?