FlyerTalk Forums - View Single Post - New schedule changes/ refunds policy for tickets pch 8 April 2020 or after

Apr 8, 2020, 2:04 pm

#14

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Quote:

Originally Posted by card1953

I thought I read in another thread that the DOT requires refunds for schedule changes more than 2 hours. Is this incorrect?

From one site: The DOT’s enforcement notice pushes back against such airline efforts. The department stated that it considers any contract of carriage provision by an airline that denies refunds for cancellations or significant schedule changes to be a regulatory violation. (The DOT does not specifically define “significant schedule change.” A DOT spokesperson said it is determined on a case-by-case basis.) The notice applies to both U.S. and foreign carriers that operate in the U.S.

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