Originally Posted by kauppias

SK customer service at its best 😂😂

actually silly responses like this and others that were judt arrogant and rude got me to switch away from SK last year as a EBD. competent customer care is rather important in a Airline!

for me they claimed I had used my gift gold card allready even though they documented that I had used it before it was even possible 😁 no matter what I just kept getting the same cut and paste reply so I just started crediting miles miles to Finnair!

if a Diamond gets crap service then no point in being Diamond 😂 worthless and a waste of time to argue a point just to get cut and paste replies! 👎👎