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Thread: MAS refusing refund for cancelled flight
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Old Apr 7, 2020, 5:44 pm
  #4  
carrotjuice
 
Join Date: Apr 2007
Location: Anywhere
Posts: 6,552
Originally Posted by GGLwannabe
The call centre operator's line of reasoning was that the flights hadn't been cancelled by the airline, but as a result of the COVID-19 pandemic, therefore Malaysian had no obligation to refund the flights. Clearly nonsense, but she had her script and wasn't departing from it.
Aaah, clearly the Protagoras Paradox in play. Still, it was the airline that CANCELLED THE FLIGHT!!
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