FlyerTalk Forums - View Single Post - OMG AA is still using call centers !!!
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Old Mar 28, 2020, 1:49 pm
  #11  
CPRich
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Join Date: May 2002
Location: Pittsburgh
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Not to beat a dead horse, but no,snapping your fingers and saying "work from home" doesn't happen. There's quite a bit of technology that needs to be in place. They aren't sitting in a call center using Chrome to access a public website to serve you.
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