Same here. Four claims sent. At first the agent said that UNFCU will not do anything as the chargeback was applicable only for goods that were not delivered. The other agent said that I need to sort this out with the vendor, as the bank would not interfere. The third agent understood what I was talking about, liaised with the card department and informed that the charge back was properly recorded in the system and it will takle up to 120 days for the claim to be reviewed. Ironically, the first of four refunds posted by LH yesterday (purchase of 15/03), with a loss of 20 USD due to currency conversion rate. So, three more to come through.