Originally Posted by
demue
We have one expiring 1 May 2020 and were booked at IC Hua Hin but with the current health and travel situation plus Thailand making it pretty much impossible to enter (corona test verification not older than 72hrs, good luck with that) we'll cancel and no way to use anywhere else.
I fired off an email to IHG requesting AMB certificate to be extended by min. 6 months so it's on record at least. If they don't, no point to renew AMB as well for that account. Let's see.
What email address did you use? And have you heard back?
My certificate expires May 1. I just tried the "help" chat online (which has worked well with other travel provider websites) but this one apparently uses a poorly programmed robot.