FlyerTalk Forums - View Single Post - Mileage Upgrade refund if I cancel flight?
Old Mar 25, 20, 7:37 am
Join Date: May 2013
Location: LAS
Programs: AA Executive Platinum
Posts: 4
Hi I paid $350, plus 25K in miles for an upgrade to Vienna. I had to cancel my flight due to my meeting being canceled. AA gave me a full refund and returned my miles. BUT i suggest you stay on them. When I called the first time they agreed to refund both. Nothing happened for 2 weeks. I called a second time and the person refiled my request and a week later my money was refunded. I called yesterday and they finally returned my miles. Just a heads up I don't believe that they were not going to follow through I just believe that things have been hectic and a refund request for an upgrade wasn't high on priorities. So start calling!
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