Originally Posted by
bostontraveler
Look at this exchange.
I had contacted AF because my flight was cancelled on Saturday. I already requested a refund (via the form) but then I received a new email asking me to claim my voucher, which prompted me to contact them on Twitter.
What would you suggest as next steps?
Don't take it personally - everyone is in the same boat. I have had the same offer with multiple tickets.
Take it on the chin, accept the voucher. Air France is not going to disappear. France would never let it happen. The airline has to hang onto what cash it has. Better times will come, eventually.