Originally Posted by
corporate-wage-slave
Update. I applied for a voucher at 12:35 GMT on Tuesday 17 March. I have received the email "Update on your Future Travel Voucher request" at 23:38 GMT on Sunday 22 March 2020. This email says "We’re now processing your voucher and you’ll receive it within the next seven days".
Further data point: I have now been sent another email entitled "Your British Airways Future Travel Voucher", which gave the eVoucher number (beginning 125) which I can now use on future travels. This arrived today
24 March 2020 at 22:27 hrs GMT. It's the same ticket number as my original booking and has to be used via a Contact Centre, only eVouchers beginning 125-82 can be used online.