FlyerTalk Forums - View Single Post - Covid-19 BA Rebooking/Cancellation/Refund HELP & ADVICE *No Speculation etc*
Old Mar 24, 2020, 8:00 am
  #923  
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Originally Posted by CharlesWindsorClive1964
Just to clarify - If my flight is cancelled and I want a full refund I should fill out this form?
https://www.britishairways.com/trave..._ticket_refund
I'll get a full refund? Just checking because the wording:
If a flight is cancelled by BA, due to the EC261 protection you are covered for a full refund. Moreover EC261 clearly states that airlines cannot use small print to avoid their responsibilities. See the main EC261 thread for details. In practice BA will refund the full amount, and if they make a mistake then it can and will be corrected, despite that wording. As ever it is important to keep screenshots with timestamps.
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