FlyerTalk Forums - View Single Post - Covid-19 BA Rebooking/Cancellation/Refund HELP & ADVICE *No Speculation etc*
Old Mar 24, 2020, 6:09 am
  #918  
Schoolflyer
 
Join Date: Mar 2020
Programs: Virgin Atlantic
Posts: 3
Can't get any help from BA

Hey, have been tying to contact BA about my booking on April 6th to BOS for about three weeks.

No response from Twitter and can't get through on the phone. Have a succession of confusing e-mails from BA, some form holidays (booking included car hire) saying it is cancelled and a refund will be processed within 7 days (received 15th March) and some from BA telling me to make my meal selection and the flights are going ahead. MMB shows the inbound from BOS to LHR is cancelled but connections to MAN are both still flying.
Tried the work arounds to get a refund but they don't work.

Can anyone suggest any way of getting in touch with BA so I can get the refund?
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