Originally Posted by
Mikey Mike Mike
Can I ask the best way to get hold of BA in the coming days for the refund of taxes on an Avios booking. We cancelled two weeks ago tomorrow, a trip from Toronto to Berlin and spoke to the usual call centre. The avois and companion voucher were refunded within minutes of finishing the call. However, two weeks on we're still waiting for the taxes to be refunded - some 2600 quids worth.
It is probably best to leave it a little while longer, there will indeed be people with very urgent travel trying to get through and realistically your query can wait. The only other option is Twitter. I appreciate it's a lot of money, but you will get the money fairly soon.