Originally Posted by
ukdoctor
I had requested a travel voucher for flights I am supposed to take on 29th March and 3rd April. Both tickets have been partially used. ( used one way of the return ticket)
in case EK does not pay can we charge back half or would it be based on fare rules
I had a similar issue with an Etihad ticket - multi stop ticket, first leg to AUH flown, rest I could not make due to entry restrictions anymore. Tried to reach them over 5 days 3 hours each and no chance, filled out an online form without any response so far. Started charge back once back in the UK with AMEX and simply wait for a response from EY - whenever that will be....