Originally Posted by Lhkiwi

I flew this 2 weeks ago and applied APD to business as there was no R class at the time of booking. AKL-LAX cleared at the gate but LAX-LHR didn't clear, APD still haven't been redeposited but I assume this takes a few weeks?

Total fare without taxes was $5200, so I should expect 75% of $2600 for the one oneway downgrade? I expect their response will be it was outside their control but I'll give it a shot.

I regret hoarding 17,000APD now! Hopefully NZ comes back strong over the next few months.