FlyerTalk Forums - View Single Post - Full Refund vs Credit to Travel Bank amid COVID crisis
Old Mar 18, 2020, 11:38 pm
  #9  
cedric
 
Join Date: Mar 2002
Location: YYJ
Posts: 4,137
Originally Posted by james dean
Pretty much industry standard, but the time frame of 1 year will most certainly be adjusted IMO
Industry standard is if an airline cancels a flight, you're entitled to a full refund.
Westjet is significantly lagging the industry in this respect.
cedric is online now