I call this high-jacking of customers by airline companies. Airline companies must provide options to customers so they can receive their money in their bank accounts or by other means...otherwise keeping our money as credit or under any other name is theft and governments must legislate so we can be fully reimbursed.
Originally Posted by
CanuckFlyHigh
I have cancelled 14 flights and over $8000 credit. No refunds. All credit. I wasn't given a choice.