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Old Mar 18, 2020, 9:55 am
  #6  
corporate-wage-slave
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
 
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Originally Posted by guytp
Yesterday was a truly horrible day on many levels for us - but some genuine human compassion and care went a long way. He looked after us so well. I know lounges are quiet at the moment but I never feel anyone notices in LHR.
I know him very well, I promise to make sure the positive feedback is passed on to him, he has other forum friends and colleagues here too.

And sorry to hear about your dreadful day, things will get better.
Last edited by corporate-wage-slave; Mar 18, 2020 at 10:25 am
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