Originally Posted by
bocastephen
Update: I received a reply with the standard "it's for safety" nonsense, but with a $200 voucher. I pushed back on the "safety" aspect with a play-by-play description of what happened and pushed for my full $1,000 so we will see what they come back with.
My wife just received a mail telling them the cheque is in the mail. Subsequent to a first rejection followed by an e-mail telling them that the first response focused upon the wrong flight. Now I sent them a similar e-mail about my own flight, same itinerary, also initially rejected.
Mind you, at this point, given that they'll likely need taxpayer's support just to survive, I almost was ready to give up...