Originally Posted by
choppertester
I thought since they cancelled I should get the option for a return of all of the funds and not have to commit to a future credit. Are they trying to trick clients to accept a future credit instead of paying out the ticket?
If they cancelled the flight, you should be eligible for a full refund.
When it comes to AC's IT setup, there are many things that don't work properly, so bear in mind Hanlon's Razor.