Originally Posted by
headingwest
Well absolutely no help from them, even within 24hrs of check-in they are telling me to call the agent (who I have been trying to call everyday for over a week). Zero sympathy, zero help. What a nasty airline this is.
Could be helpful for me if you could name the OTA. I think that's where the nastiness lies and would be interested to know so I can avoid them. Also with Austrian suspending operations you might get lucky and the flight cancelled.