Originally Posted by
corporate-wage-slave
There is no place to put a note. I would only do the eVoucher if you want the eVoucher, otherwise you're confusing the system. Twitter is an option. My guess the queue times will shorten, there were reports yesterday afternoon of 20 minutes on hold.
I just managed to get through on the phone. They are adamant that my return flight will be operating and that it must be a glitch with my app.
The flight (BA993 on 23/03) is still being sold, so it would appear to be operating... but my app still shows it as cancelled, and when I drill down in Manage My Booking (on a different device) and enter the flight number and date into the flight status box, it also shows it as cancelled. Regardless, as BA believe it is operating, there are no cancellation options other than the voucher.
Slightly frustrating - but definitely a “first world problem” with what is going on, so no big deal!
Thanks
Jimmy