FlyerTalk Forums - View Single Post - AA Email: We are experiencing high call volume (14 Mar 2020)
Old Mar 14, 2020, 5:49 pm
  #5  
azmojo
 
Join Date: Oct 2003
Location: Phoenix, AZ USA
Programs: AA Life Gold, Marriott Platinum Elite
Posts: 472
Originally Posted by bse118


Seriously? This is a unprecedented time in the airline industry...

AA isn't asking for "a favor." They are trying to deal with a massive amount of travel cancellations and changes in a very near time frame.
And people want to book travel and not pay more because they held of buying for 3 days.
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