Old Mar 13, 20, 7:07 pm
  #7  
Uzzar
 
Join Date: Mar 2016
Programs: AA-EXP
Posts: 406
Originally Posted by eltoddo22 View Post
Perhaps I will try again and see if I have luck with different agent. The agent that I spoke to was very clear that once outbound flight is flown that you cannot change flight.

People may get sick on their trips or need to quarantine. So I think this is completely unreasonable that AA is not allowing changes to return flight.
The only thing I can think of is the time of booking. Both of my coworkers booked on March 2nd for flights originating March 9th with returns today the 13th. One changed the return to the 17th and one changed the return to the 19th with no issues.
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