FlyerTalk Forums - View Single Post - Coronavirus: Extension of Annual Free Night from IHG Rewards Club Visa / Mastercard
Old Mar 10, 2020, 6:37 pm
  #4  
jhurwitz
 
Join Date: Dec 2017
Posts: 221
Originally Posted by navatwal
Has anyone had any luck extending expiring certificates?

I have one expiring late March - I will not be able to use due to Corona-vius travel ban
I have an uncapped Chase certificate expiring this month. I had to cancel the trip I'd been saving the certificate for, and don't have any more trips in the near future (both thanks to COVID-19).

I've spoken to reps at IHG and Chase (including a manager at Chase), and they're all staying firm in their stance that this is a "use it or lose it" benefit, and there is no way to extend the expiration date or to offer any other one-time courtesies.
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