FlyerTalk Forums - View Single Post - Crisis discounts at high end hotels (2020 Corona Virus)
Old Mar 10, 2020, 11:41 am
  #19  
MSPeconomist
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
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Can you cancel and rebook?

Otherwise, I'd hesitate to try to negotiate with the hotel directly regarding the room rate, although perhaps a good Virtuoso agent could do this well. I wouldn't want to give the property the impression that I'm bargaining as if it were a street bazaar, although asking for a upgrade or other perks could be better.

OTOH, if some hotel facilities are closed, I would expect some form of compensation or customer service gesture. Certainly in the case of a closed RC club lounge, I would expect the rate to be adjusted to a non-club rate on the same basis, including any special rate plans such as AAA that might be applicable.
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