FlyerTalk Forums - View Single Post - News Report: Lufthansa negotiates stake in TAP Air Portugal
Old Mar 10, 2020, 8:27 am
  #17  
Tafflyer
 
Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, AA Plat, HH Gold, IHG Plat Amb, Marriott Plat
Posts: 4,126
Lufthansa has never been good for the customers of any airline it ever took over or took a larger share in. The list goes from BD, through OS, SR (now LX), SN, EW and more. Standards get lowered in the name of cost savings, prices rise as competition is systematically removed, loyalty schemes get devalued, removed or circumnavigated and worst of all customer service goes down the drain. All very often with the blessings of the authorities.

Now, admittedly with TAP it would seem difficult to make customer service any worse, but watch this space. The one upside might be that punctuality will improve, that is the single good point I see in Lufthansa. Of course, they'll need to sort out that chaos which is LIS airport first.
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