Originally Posted by
Grigoris
My outbound flight in April to ATH was cancelled.
Because it is impossible to get through to any agent, I sent an email asking for changing to dates in June.
The answer „In response to your email ,we would like to inform you that if you wish we can change your ticket +/-10 days from original date, although we would like to mention that no further care can be provided except changing your ticket free of charge.“
Where is this rule +/-10 taken from? I didn’t find anything in T&Cs.
"Free" change to dates in June means (unless I'm mistaken), that you'd still need to pay for the (possible) fare difference. So my suggestion to simplify everything would be to ask Aegean for a full refund for the cancelled flight and just use that money to book your flights in June or whenever you want...