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Old Mar 8, 2020, 4:47 am
  #12  
behuman
 
Join Date: Aug 2004
Location: my heart is on the shores of the north Italian lakes
Programs: LX Senator Lifetime, Relais&Chateaux Club5C, ex ! "Amanjunkie", ex LHW LC, hate chain hotels
Posts: 2,515
Originally Posted by Comatose.Captain
So when you're commenting M&M should cut down the number of elites and providing a better experience to the ones remaining (presumably, by increasing spending per elite), how are we to interpret that? One possibility is that the comment represents nothing but wishful thinking. Another interpretation is you're thinking M&M is not properly optimizing. But if it's the latter, I'd be curious to hear the rationale for it.
The elites will cut down by themselves and LH group keeping the same resources will result in a better experience for the remaining. It might be wishful thinking and LH group might reduce its lounge offer given there being fewer elites.

Regarding optimizing: I think C lounge access for FTL is a perk given away too easily. In the case of MXP they are ruining the lounge experience and happily got a voucher instead of access during the LIN closure last summer.
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