Coronavirus: Modifying non-refundable booking following event cancellation
Ok, so a while back I made a non-refundable 5-night booking at the InterContinental Moscow Tverskaya for an upcoming trip in late March to attend an event. This was before coronavirus took off, and now it looks like my event will be cancelled. Probably a wise decision overall, but I'm still left holding this hotel booking.
I am easily able to change my airline tickets, but wondering what my best option is for the hotel... I am a Royal Ambassador and I used my Chase IHG Premier card to make the booking. Is there any hope to either change the dates or get refunded? Is my best bet to speak with the hotel itself, IHG Group or Chase? Thoughts?