Originally Posted by
AutoSlash
Yes, as a new Gold member, you do not have to go to the counter for your first rental when renting at an Ultimate Choice location. With the introduction of Ultimate Choice, this is no longer a requirement, yet it continues to come up regularly in the forums from new members. Anything that needs to be done can be done at the exit booth.
Assuming that you booked anything besides an economy car, compact car, or manager's choice, just grab a vehicle that corresponds to your Gold level (Gold, 5 Star, President's Circle) and then drive to the exit booth. They will check your license and scan your credit card there and you should be good-to-go. We have given this advice to many people and not a single one has had an issue.
Safe travels!
Autoslash, Good words to read! Thanks for your answer.
You mentioned it as "a new gold member", but I'm actually a new Hertz member (Is it the same thing?), I've never rented with Hertz. Will my name be on the screen?
I made a reservation for "fullsize", can I attend the president's circle area or request an upgrade? What would be the category, luxury?
Thanks for your time!
↓ More information about my profile and reservation.
My profile says I'm "President's Circle"
My Reservation says "
Service Type: Standard Counter"
And the text in the status match e-mail:
"
FYI: Our records verify your Gold Service has not yet been activated. To activate Gold Service, customers are required to book a reservation using their Gold number and the primary credit card in their profile. At the time of rental, the credit card and driver’s license will need to be shown for verification. Once the rental is returned and paid for using the primary credit card, Gold Service and President’s Circle Gold benefits will be activated for future rentals at participating locations. This policy is in place to protect our customers from fraud since most Hertz profiles are set up on Hertz.com. I apologize for the inconvenience this causes."