Originally Posted by
nancypants
as an aside, does qantas have a policy of not allowing you to just queue up for a human?
The only humans left on the ground are the 24 Million Dollar Man and a gaggle of work experience students who try to fix the IT system so you won’t have to “inteface” with humans who aren’t there any more. (With apologies to the remaining humans who are there and doing a bloody good job trying to keep people happy).