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Old Mar 4, 2020, 11:12 am
  #19  
AlvinMaker
 
Join Date: Feb 2017
Posts: 81
COVID-19: AF/KL rebooking/refund policy

KLM has a similar waiver.

https://www.airfrance.fr/FR/en/commo...air-france.htm

AIR FRANCE AUTHORIZES REBOOKING AT NO EXTRA COST THROUGHOUT ITS NETWORK FOR FLIGHTS BOOKED ON AND BEFORE 31 MARCH, 2020
Update on 4 March 2020, 06:00 PM Paris local time

Since the outbreak of the Coronavirus COVID-19, we have been doing everything possible to assist our customers and allow them to postpone or cancel trips planned to/from areas with a risk of exposure.

We are now extending these measures to our entire network, for reservations to come and bookings already made.
You can thus book your next trip with the guarantee of being able to modify your booking at no extra cost if you so wish.

If you have an Air France ticket, issued on or before 31 March, 2020, and valid for a flight scheduled between 3 March and 31 May, 2020, regardless of the destination, you can postpone your trip at no extra cost onto a later flight until 31 may, 2020 included, to the same destination and in the same booking class.

Save time by changing your booking directly online, in the "Your reservations" section of the website or in the mobile app. You can also contact your travel agent.

You may also choose to postpone your departure after 31 May 2020, change your destination or cancel your trip via your travel agent. In these cases, we will provide you with a non-refundable voucher that will be valid for 1 year and can be used on AIR FRANCE, KLM flights.
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