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Old Mar 3, 2020, 3:09 pm
  #13  
adeleswart
 
Join Date: May 2005
Programs: AA, USAir
Posts: 64
This was not a routine flight delay. Because the pilots flew the night b before and were required to get sleep (which I appreciate), AA knew AT LEAST 8 hours before that they wouldn't;t be available to fly.

Not only did the send a text message that the flight was on time WAKING US AT 2 AM, they also failed to notify the crew.

There are lots of things that are out of their control, but this one was a big mistake to the crew, every one of the passengers. Even the agent when we checked in didn't;t know the flight was delayed.
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