Old Mar 3, 20, 5:40 am
Join Date: Jan 2010
Location: TNR
Programs: BAEC Silver, *A Gold
Posts: 232
I have myself and my wife on a booking. An upgrade option shows on the app for 110,000 miles for both pax (2 x 55,000)
Whilst my wife has 64,000 on her account and I have 75,000 on my account neither of us have the required 110,000 to process the upgrade.
I visited a sales office and got the shrug of the shoulders to say that they cant process any upgrades and that I will have to do it at the airport.
It doesn't look possible to upgrade 1 pax at a time, it has to be both as on the booking.
Any suggestions around this? Its annoying to know we have the miles for an individual upgrade.
ironmouse is offline