Old Mar 2, 20, 11:17 pm
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 14,351
Originally Posted by emcampbe View Post
When following through to search, the different options should show you the fee plus any additional price of the new itinerary (ie, beyond the value already there. So it will say something like Ď$300 fee plus $0í if there is a fee but no fare difference. I believe it should just have any fare difference number if there isnít a fee.
While this is true in theory, in practice it wouldn't surprise me at all if a fee were shown erroneously, especially if the change was due to a travel waiver.

OP: emcampbe is correct that you won't learn anything from looking the credit up online. The only time you'd discover a problem would be when you tried to use it; if they try to charge a fee then, a polite reminder about the circumstances of the cancellation should fix that. (Or, just hang up and call again).
jsloan is offline