Originally Posted by
Joeykins
I tried it through rj.com and not only did it not give me the bassinet seat but it freed up the seat which I'd had previously which someone else immediately snaffled
Or, the seat might have become unavailable due to Theoretical Seating. Either way, that is a definite risk with the rj.com approach, which is why I highlighted my 2/3 success rate. In general, I only try to make the switch via rj.com when I’m moving from a seat I don’t mind losing.