FlyerTalk Forums - View Single Post - Why isn’t there a human attendant for the toll by exit to ORD
Old Mar 2, 2020, 6:51 am
  #12  
JBord
 
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,594
Originally Posted by milepig
There's an easy option to pay online. Job done:

https://www.illinoistollway.com/toll...n/unpaid-tolls
This is the last thing I want to figure out if I'm in a hurry to the airport in a city that is not my home.

Originally Posted by garykung

This is going to be extinct. Stationing a human attendant at a toll facility costs more than asking for payment later by notice, or worse, forfeiting the toll.
This is Illinois and even the ISTHA has a history of corruption. As long as somebody's brother, sister, cousin, etc. needs a job there will be humans at toll booths. It's never about cost in IL, just revenue and patronage. Not to mention the fact that there needs to be someone on site at all times because the gated lanes seem to break fairly regularly and need someone to repair them or at least manually open the gate for people stuck in line.
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