Originally Posted by
s0ssos
I could not see that a refund is due on your link
I mean this. While Air Asia would always says ticket is non refundable, but they still need to refund all the taxes and fees charged by airports if you cancel the ticket
- Ticket purchased from airlines or travel agents
- Refunds to consumers or travel agents by airlines
- Refunds include Passenger Service Charge (PSC), taxes, fees and charges prescribed by any written law
Charges for non-refundable flight tickets
Airlines are only allowed to charge an administration fee of up to
5 per cent for refunds of PSC, taxes, fees and charges prescribed by any written law.