Originally Posted by
gary_nj
Just looking at my Chase statement and it seems that my refund has processed correctly and thoroughly. It is not showing as "pending" and is on the regular part of my statement - the date showing next to the refund is the date on which I bought the ticket. This ticket was purchased directly from Hainan and the refund request was made directly to Hainan in late January.
Thanks for that! We'll keep our fingers crossed. Hainan is still selling tickets, which is a positive sign.