FlyerTalk Forums - View Single Post - BA11/BA12 LHR-SIN Cancellations 24/25 Feb 2020
Old Feb 25, 2020, 4:26 am
  #10  
Sam Bee
 
Join Date: Oct 2006
Location: London
Programs: Many. Too many. I came here to cut them down. I failed.
Posts: 2,999
Originally Posted by corporate-wage-slave
The system is biased to BA metal and there are good reasons for that in terms of end to end processing, customer relations and ticketing. Had the OP made a request for the QR service (a) it would have been agreed and (b) it would not have cost BA any significant sum due to the way that IATA inter-bill each other for irrops. If it was purely money driving then probably QR would have been cheapest overall, but there isn't a micro analysis of this, BA have policies in place which simply provide that BA as far as possible resolves these cases internally to BA.
Fair. BA could have got them back REP-BKK-DOH connecting to BA's 0122 from Doha tonight, but appreciate it's tech led focussing on BA metal as much as possible.
Sam Bee is offline