Formerly known as rwk32882
Join Date: Aug 2005
Location: DEN, FL350
Programs: IHTFP, AS 75k, AA EXP, AC 75k, ex-UA 1K, Ex-BD *G (RIP), SPG Gold
Posts: 504
So I've got a web special award ticket booked for next month. SFO-LAX-AKL. AA made a schedule change impacting the SFO-LAX, moving it an hour earlier in the day. I rang up the EXP desk thinking this would be simple to straighten out as there are plenty of other SFO-LAX flights later in the day. Nope. After the agent consulted with the rate desk I was told to take it or leave it. No changes allowed. I'll HUACA and report back.