Originally Posted by
dave_261
Well we agree to disagree
Not all travelers are FT savvy, and if someone sees a lower fare (which happens all the time) and jumps on it, and the itinerary says 'Flagship First', they should fully expect to receive the published benefits. Again, there's nothing at all on AA's own 'Flagship First-Transcontinental' webpage which says anything about 2 vs 3-class flights.
I know this flight is perhaps complicated since it was just added to the schedule, but a simple fix of just calling this ticket 'first' would solve the issue.
It is classed as flagship 1st in line with
https://www.aa.com/i18n/travel-info/...ontinental.jsp but
benefits for flagship 1st for dining at
https://www.aa.com/i18n/travel-info/...rst-dining.jsp states 3-class non-stop flights between: New York (JFK) and Los Angeles (LAX)
and the same limitation for flagship check in (
https://www.aa.com/i18n/plan-travel/...t-check-in.jsp )
The simple fix would be to always call JRCDI as business class