Old Feb 20, 20, 4:09 pm
  #45  
pentiumvi
 
Join Date: Mar 2015
Location: YVR
Posts: 673
So.... is this issue fixed?

I still have a 40K reservation that supposedly has the certificate attached (according to Marriott CSR) that's showing as a points advance reservation on the website...

Do I need to cancel and rebook? Contact hotel to confirm the certificate was properly sent to them?

Really shouldn't be this difficult using the certificate that I earned...
pentiumvi is offline