Old Feb 20, 20, 3:18 pm
Marriott Bonvoy Lurker
Company Representative, Marriott Bonvoy
Join Date: Feb 2019
Programs: Marriott Bonvoy
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Originally Posted by kgkg View Post
If my reservation says it has an e-certificate and no points needed, does that mean the certificate is correctly attached? Thanks!
Hi kgkg! Yes, what you're describing sounds like the Points were deducted and the eCertificate is attached to the reservation. When making a reservation at least 24 hours in advance, a “Redemption Award” will be added to the stay automatically, provided you have sufficient Points for the entire stay, and the Redemption Award will be activated upon check-in. In other words, the Points will automatically be deducted and the hotel will have the eCertificate on the reservation. I hope this helps!

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