FlyerTalk Forums - View Single Post - Need help with a situation -- skipping a last segment and booking alternative travel?
Old Feb 19, 2020, 10:33 am
  #11  
jsloan
FlyerTalk Evangelist
 
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,393
Originally Posted by igotjays22
How is there no fee for cancelling? When I try to do it online it says $200 change fee.
Don’t do it online. Just call, tell them that you won’t be needing the flight, that your plans aren’t settled, and that you’d like to leave the credit on the ticket for future use. If necessary, you can mention that you have a family friend who’s sick and that you can’t travel to BDL right now. The $200 fee is charged when you reissue the ticket — that is, when you actually use the remaining credit for a new flight somewhere. There’s no fee charged to cancel.

In the worst case, if the agent starts talking about a fee, say you didn’t realize there was a charge and you’ll try to figure something out. But that would have to be a very confused agent.
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