FlyerTalk Forums - View Single Post - Organisational overhaul - Catering & Service [Senior management recruitment]
Old Feb 18, 2020, 4:27 pm
  #14  
DFB_london
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Join Date: Jan 2005
Location: London
Programs: plenty - ggl, ccr, etc, etc.
Posts: 1,704
Originally Posted by 13901
I do hope they get somebody who knows how to do some bloody testing. The A350 cabins, the service flows in Club, the BoB proposition are all proof that not enough testing has been done. Test, test, test. Then trial, then test.
could not agree more. If they ever did any trials recent CE horrors like the revolting egg salad, the greek yoghurt ‘starter’ (yoghurt with a lump of cold sundries tomato on top), or the present offering of a burnt cold lump of broccoli in a thin layer of mysterious red stuff would never have seen the light of day.

Same goes for the slow CW service which was clearly designed by someone who had never set foot in an aircraft galley.

However, I wonder if BA will pay the $$$s in salaries needed to get the right people?

Maybe with WW going, Cruz is now finally going to get to invest real money into the offer (not the fake and over recycled 6.5 billion trillion billion)????
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